I thought about entitling this blog "Why I hateGermany." But instead I'll just say this is one of many road bumps we haveencountered while living here and keep it to "Handy Problems."
We got our second T-Mobile cell phone (handy) billin the mail. The first one over charged us by about $15. Well, this one was even worse. We were lied to when we signed our contract - which by the way contracts in Germany are a nightmare! We both got the new BlackBerry Bold. The main reason we chose this phone was because we were told we would have free unlimited email for the first 6 months. After 6 months we could continue the unlimited email for 4.99 EUR per month. The sales representative was very convincingand and we thought we did our research. In fact we had visited over a dozen different cell phone stores on multiple occasions. This was Collin's third time to talk with this particular representative. Since email has become one of the best ways to communicate with people back home, we decided to go ahead and signa 2-year contract, written in German of course - which by the way every contract is in German so you really have to trust the people selling you thes ervice. Well, we got our second cell phone bill in the mail and we were charged over $170 more than we should have been. Collin took our bill to T-Mobile and at first the guy denied telling him what he told us when he sold us the phones and the plan. Then he wanted to up sell us to a higher multi-media plan which would cost us over $50 more per month! We were both very upset. Finally the guy said he must have miscommunicated to us and said he would hand-write a letter to T-Mobile in German stating there was a miscommunication with the language. So we had to come back on another day and wait while he hand-wrote a letter to T-Mobile. After waiting an hour, I needed to go to my doctor's appointment which is a few doors down, so he said he would finish writing the letter and fax it to T-Mobile.
I am just upset because of the dishonesty we have encountered while living over here. I cannot tell you how much money we have been out of because of the overpriced goods we've had to buy and people taking advantage of us because our German is not very good. Not to mention we had to get rid of and store all or our appliances in the U.S. because the voltage is different and they would not work over here. It has just been one thing after another. Also all of the services are at least twice the price as they are in the States. There are no Walmarts or Targets, just overpriced stores.
Take this advice, if you ever move to Germany just get a pre-paid cell phone plan. That is what I had at first and wish I would have kept. Then you know what you are spending and you do not risk someone miscommunicating to you and having to spend time and money trying to fix it all. We will let youknow the outcome of this situation.
We got our second T-Mobile cell phone (handy) billin the mail. The first one over charged us by about $15. Well, this one was even worse. We were lied to when we signed our contract - which by the way contracts in Germany are a nightmare! We both got the new BlackBerry Bold. The main reason we chose this phone was because we were told we would have free unlimited email for the first 6 months. After 6 months we could continue the unlimited email for 4.99 EUR per month. The sales representative was very convincingand and we thought we did our research. In fact we had visited over a dozen different cell phone stores on multiple occasions. This was Collin's third time to talk with this particular representative. Since email has become one of the best ways to communicate with people back home, we decided to go ahead and signa 2-year contract, written in German of course - which by the way every contract is in German so you really have to trust the people selling you thes ervice. Well, we got our second cell phone bill in the mail and we were charged over $170 more than we should have been. Collin took our bill to T-Mobile and at first the guy denied telling him what he told us when he sold us the phones and the plan. Then he wanted to up sell us to a higher multi-media plan which would cost us over $50 more per month! We were both very upset. Finally the guy said he must have miscommunicated to us and said he would hand-write a letter to T-Mobile in German stating there was a miscommunication with the language. So we had to come back on another day and wait while he hand-wrote a letter to T-Mobile. After waiting an hour, I needed to go to my doctor's appointment which is a few doors down, so he said he would finish writing the letter and fax it to T-Mobile.
I am just upset because of the dishonesty we have encountered while living over here. I cannot tell you how much money we have been out of because of the overpriced goods we've had to buy and people taking advantage of us because our German is not very good. Not to mention we had to get rid of and store all or our appliances in the U.S. because the voltage is different and they would not work over here. It has just been one thing after another. Also all of the services are at least twice the price as they are in the States. There are no Walmarts or Targets, just overpriced stores.
Take this advice, if you ever move to Germany just get a pre-paid cell phone plan. That is what I had at first and wish I would have kept. Then you know what you are spending and you do not risk someone miscommunicating to you and having to spend time and money trying to fix it all. We will let youknow the outcome of this situation.
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